Websites · Automation · Advertising

Better systems.
More room to grow.

Your website, customer management, and marketing should work together—not create more work. Based in Nanaimo, we help businesses across Vancouver Island build the digital infrastructure to capture opportunities and turn them into customers.

Your free homepage demo, ready within two business days. No obligation.
Made for small businesses One connected system Clear, flexible services Built to grow with you
What we do

Everything your business needs to run smarter online.

Start with a better website, connect the backend, and add a consistent way to attract new customers when you're ready.

Websites that work

Professional, mobile-friendly websites built to make a strong first impression and help visitors take the next step.

Systems that connect

Organize leads, appointments and follow-ups using a CRM and automated workflows tailored to your business.

Marketing that grows

Meta advertising, landing pages and lead-management systems working together to generate and track opportunities.

Built for local businesses

Web design, automation and lead generation in Nanaimo.

Scale Flow supports small businesses in Nanaimo, across Vancouver Island and beyond. Whether you're starting with a website or connecting your entire sales process, we make the technology work together.

Website design & redesign

Modern, mobile-friendly business websites with clear calls to action, useful service information and straightforward ways for customers to get in touch. We can improve an existing site or create a new one.

CRM & follow-up automation

Bring inquiries, contacts, appointment bookings and follow-ups into an organized workflow. We connect your leads, appointments and follow-ups in a system built around how your business actually operates.

Meta Ads & customer acquisition

Reach potential customers with Facebook and Instagram advertising, focused landing pages and lead tracking. Ad spend is separate from our monthly management fee.

Looking for website design or marketing support in Nanaimo? Tell us what your business needs and we'll discuss the right next step.

Simple pricing

Start where you are.
Scale when you're ready.

Three ways to work with Scale Flow, from a one-time website project to a fully managed growth system.

One-time project
TIER 01

Website Design

$499–$1,999+ CAD

A professionally built or redesigned website you can own and manage independently.

Website design or redesign
Mobile-responsive layout
Basic on-page SEO setup
Contact and booking links
Up to 3 revision rounds
50% deposit to start
Defined satisfaction guarantee
Explore Website Design
Complete growth partner
TIER 03

Full Growth System

$999–$1,499 / month CAD

The complete backend plus ongoing Meta ad management designed to bring more opportunities into your business.

Everything in Tier 2
Meta ads setup and management
Advertising strategy
Campaign and creative testing
Lead capture and follow-up flows
Campaign performance reporting
Ongoing optimization
Explore Full Growth System

Prices in CAD. Tier 1 pricing depends on website complexity. Advertising spend, third-party software usage, and applicable taxes are separate. On managed plans, website hosting and access to Scale Flow-managed systems end when your subscription ends; your business data and independently owned assets remain yours. Project and cancellation terms are confirmed in writing before work begins.

Meet Dziva · Scale Flow

Less on your plate.
More room to build.

I’m Dziva, the person behind Scale Flow. I grew up watching my mum raise me on her own while running her own business. I saw how much time and energy it takes to serve customers, handle the day-to-day work, and keep everything running behind the scenes.

Over the past few years, I’ve dedicated my work to sales and marketing. Across my own projects and the businesses I work with, I’ve seen how inquiries, follow-ups, bookings and disconnected tools can take time away from the work an owner actually wants to do.

Scale Flow brings my sales and marketing experience into one connected service: a website that explains your offer, systems that help manage opportunities, and advertising when you’re ready to reach more people.

The goal is to take a load off your plate. Whether you want more time to grow the business or more freedom outside it, the systems behind it should support that direction.

Want to talk through what is taking up your time? Email me.
Experience behind the approach

Next Ride Canada

I built and operate Next Ride Canada, an automotive lead-generation company working with Steve Marshall Auto Group, managing five-figure monthly marketing spend.

Church House of Spin

I work with this Nanaimo fitness studio through Scale Flow’s Full Growth System, connecting the business systems and marketing behind its customer journey.

Sales experience across automotive and services

My sales experience spans automotive and service-based businesses, including a business development sales role in the fire-prevention industry. Alongside that work, I’ve spent years studying online marketing through my own projects.

Built around how you sell.

Products, services, appointments or courses—the details differ, but people still need a clear path from discovering your business to becoming a customer. We start by understanding your offer and process, then agree what to build around them.

Getting started

A clear plan before
the work begins.

Here’s what to expect when you are ready to move forward.

01

Tell us about your business

Share your services, website, goals and current process. For a free homepage demo, provide a website link—or your business name and niche.

02

Agree the scope

Review the deliverables, price, responsibilities and timeline. Paid work starts under agreed written terms; standalone website projects require a 50% deposit.

03

Share what we need

Provide your approved logo, content, images and access to the accounts agreed for the project. Review the work and give consolidated feedback.

04

Launch with a clear handoff

Review the website and agreed inquiry journey before launch. Standalone projects move to handoff; managed plans continue with the agreed support and check-ins.

Free homepage demos: within two business days of a completed request. Paid websites: typically 1–2 weeks after scope agreement, deposit and required content, with availability confirmed in your proposal. Managed systems and advertising timelines depend on the agreed scope and account readiness.

Already have a website?
We can work with that, too.

Not every business needs to start over. Let's look at what you already have and where the gaps are.

Request a free consultation
Common questions

Good questions deserve clear answers.

Which platform is used for the managed business system?

We build and manage your system using GoHighLevel, configured around your business. We confirm the agreed setup, account access, ongoing costs and what happens if you leave before you commit.

How long do the free demo and full website take?

Your free personalized homepage demo is delivered by email within two business days of a completed request. Share your current website, or your business name and niche if you do not have one. If you choose a paid website, the build typically takes 1–2 weeks after scope agreement, deposit payment and receipt of required content. Availability and your project delivery window are confirmed in the proposal.

Why is my small business website not generating inquiries?

Start by checking whether the page clearly explains your service, works well on mobile, and gives visitors an obvious way to contact you. Test your forms and booking links, then check whether visitors are reaching the right pages. Low traffic and low conversion are different problems: a redesign alone does not create demand. Scale Flow’s Tier 1 Website Design service can improve the site and inquiry path. You can start with a free personalized website preview.

How much does a small business website cost at Scale Flow?

Scale Flow’s one-time Website Design service typically costs $499–$1,999+ CAD, depending on the pages, features and complexity. It includes a mobile-responsive design, basic on-page SEO setup, contact and booking links, and up to three revision rounds. A 50% deposit starts an agreed project. The free preview is a homepage concept to help you decide; the finished website is a paid service. A specific quote and project terms are confirmed before work begins.

How can I stop losing leads because I forget to follow up?

Give every inquiry a place in one lead pipeline, an owner and a next action. Connect your forms to the CRM, acknowledge new inquiries, and use reminders or agreed email and SMS follow-up workflows. Stop or change automated follow-ups when someone replies or opts out. Scale Flow’s Tier 2 Managed Business System includes CRM setup and integration, pipeline organization and workflow setup. The goal is a consistent process rather than relying on memory.

Can I automate follow-ups and booking without replacing my website?

Often, yes. First check whether your current website supports the forms, calendar links or embeds needed to connect it to a CRM. Then map what should happen after an inquiry: who receives it, which confirmation is sent, and when a person follows up. Compatibility needs to be assessed before setup. Scale Flow can assess your existing site and recommend integration, improvements or a rebuild; buying a new website is not always necessary.

Why are my Facebook or Instagram ads getting clicks but no bookings?

Check the whole journey: whether the ad reaches the right audience, whether its offer matches the landing page, whether the form or calendar works on mobile, and whether inquiries get followed up. Track qualified inquiries and bookings alongside clicks to find where people drop off. Scale Flow’s Tier 3 Full Growth System connects Meta ad management with landing pages, lead capture and follow-up. Its management fee is $999–$1,499 CAD per month, with advertising spend separate; results depend on the offer, market, budget and execution.

Should I start with a website, CRM automation or paid advertising?

Start with the part of the customer journey that is failing. If people cannot understand your business or inquire easily, start with Tier 1 Website Design. If inquiries arrive but follow-ups and bookings are hard to manage, consider Tier 2 Managed Business System. If the website and follow-up process are ready and you need to reach more potential customers, consider Tier 3 Full Growth System. You can start with a website and add managed systems and advertising later.

Do I need to purchase a new website to use your CRM services?

Not necessarily. We can assess your existing website and recommend whether to integrate it, improve it or rebuild it based on what you need.

Is the website really included in the monthly plans?

Yes. Website design, hosting and agreed maintenance are part of your active managed subscription. The website is provided as a managed service rather than transferred into your ownership.

What happens if I cancel my managed plan?

You may downgrade from the full growth plan to the managed business system, or cancel completely. If you cancel all managed services, Scale Flow-provided website hosting ends at the close of the paid service period. You keep your own domain, customer data and other independently owned business assets. An optional paid website rebuild and migration can be quoted separately.

Is advertising spend included in the Full Growth System price?

No. Our management fee covers the agreed advertising service. Your ad budget is separate and paid by your business.

Can I start with a website and add more later?

Absolutely. You can start with a standalone website, add CRM and automation management, then introduce advertising when your business is ready.

How much does a one-time website project cost?

Typically between $499 and $2,000 CAD depending on the number of pages, features and complexity. We'll provide a specific quote and written project terms before starting.

Let’s talk about your business.

Tell us what you need help with. Choose your service in the form below.

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